How do I get paid?

Payouts are processed through Stripe after your item is delivered and confirmed.

Anna

Last Update 2 months ago

Getting paid on Mindu is simple and secure. Here’s how it works:


  • After your item is delivered, the buyer has 3 business days to confirm receipt. Once they do, your payout is released.

  • If the buyer doesn’t confirm, your payout is automatically released 14 days after the original purchase date.

  • Funds are transferred to your connected Stripe account and typically appear within 2 to 5 business days, depending on your bank’s processing time.

  • For your first sale, Stripe may take 7 to 14 days to verify your account before releasing the payout. After that, your payouts will follow your Stripe payout schedule.


To avoid delays and ensure you get paid smoothly:


  • Set up your Stripe payout details under Account Settings > Payout Details.

  • Double-check that your bank information is accurate and verified.

  • Keep your account in good standing by shipping items on time and maintaining clear communication with buyers.


Important: All payments must go through Mindu. Off-platform transactions are not allowed and may result in account action.

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