I can't log into my account—what should I do?

If you’re having trouble logging in, click "Forgot password?" on the login screen to reset it. Be sure you’re using the correct email linked to your Mindu account, and check your spam or junk folder for the reset email just in case.

If you’re still stuck or receiving a message that your account is restricted or blocked, it may be due to unusual activity or a potential violation of our Community Guidelines.

Reach out to us by clicking Submit a Ticket on the Support Hub or using the chat widget in the bottom right corner of any page, and we’ll take care of it.