How do I list an item for sale?

Great pre-loved items deserve multiple lives! Follow these steps to turn your items into cash while helping others and keeping things out of landfills.

1. List your Items(s)

• Listing on Mindu is free and only takes a few seconds!

• For the best results, we recommend uploading 2-3 clear square photos (1:1 ratio) of your item from different angles, ideally against a solid background. Square images display better on the platform and help buyers see your item more clearly. Horizontal or vertical photos may get cropped or look inconsistent in the feed, so sticking to square ensures your listing looks great! Once you are ready, upload them to your listing.

• How do I take square photos on my phone?
• iPhone: Open the Camera app → swipe to “Photo” mode → tap the arrow (^) at the top → tap the “4:3” option → select “Square” (1:1).
• Android (may vary by model): Open the Camera app → tap the gear/settings icon → look for “Picture Size” or “Aspect Ratio” → choose 1:1 or Square.
• Our AI-powered system will autofill the listing details for you - just review for accuracy before publishing.
  
• Next, add the item’s brand, size, condition, and set your price.
• On the next page, choose your delivery method(s). You can offer one or multiple options. Buyers cover delivery fees:

• Meetup – Add a general location (i.e. “Cobble Hill”) or a specific address. Prior to purchasing, buyers will only see a circle indicating the general area near your address. The full location or specific address will become visible only after the purchase is completed.

• Shipping by mail – Use a shipping method that includes tracking to ensure the item reaches your buyer. You’ll be responsible for purchasing and attaching your own label. Need help estimating shipping costs? Check out our for tips on packaging, pricing, and choosing a courier.

• Local courier – If you’d prefer to have the item picked up from your location and delivered directly to the buyer, you can choose a local courier service. Learn more about how it works in our Local Courier Guide.

• Connecting to Stripe for Payouts
  

  To get paid, you’ll need to set up your payout details through our secure Stripe integration. This is a one-time setup that takes just 5 minutes and ensures your listings can be purchased. If you skip this step, buyers will see a message during checkout that your listing isn’t available.

  You can connect to Stripe in two ways:

  • During your first listing: You’ll be automatically prompted to complete your payout setup.
  • From your profile: Click the circle at the top right of the page (with your initials or photo), then go to Account Settings → Payout Details → click Get Verified.

  
  

  From there, Stripe will guide you through:
  1. Entering your email address
  2. Verifying your identity via a code
  3. Confirming your personal details
  4. Selecting your bank account for payouts

  
  

  You’ll have the option to connect your bank using Link or to enter your bank info manually. Once complete, you’re all set—future listings won’t require this step again.

  Once you’re all set, you’ll be ready to list items and connect with the Mindu community! For a step-by-step walkthrough, check out our Seller's Guide. 

2. Sold! Pack & Ship

Congrats - your item sold! Here’s what happens next:

• Pack item(s) securely and with care to ensure safe delivery.

• Ship your order within 3 business days of the sale. 

• If an order isn’t marked as shipped or updated within 10 days, it may be automatically canceled.

• Mark the item as shipped and share the tracking details with your buyer via the Mindu platform.

Note: Always keep all communication on the Mindu platform for safety and support. 

4. Delivered! Get paid!

Once your item is delivered, the buyer has 3 business days to confirm receipt.

• Payout is released when orders are marked as received by the buyer or 14 days automatically after the purchase transaction. 

• Funds are then transferred to your connected Stripe account. Depending on your bank, payouts typically appear within 1 to 3 business days.

• For first-time sellers, Stripe may take 7 to 14 days to verify your account and process your initial payout. After that, future payouts will follow your selected Stripe schedule.

To complete the experience, we encourage both the buyer and seller to leave a review. It only takes a moment and helps build trust across the Mindu community!